Tóm tắt
Introduction: In simulation-based education in healthcare, while standardized patients will provide a summary for constructive verbal or written post-encounter feedback to the doctors or nurses from the patient’s viewpoint, peers are also valuable resources to provide accurate and rapid feedback in the view of other healthcare professionals.
Objectives: To compare SPs’ and peers’ feedback in assessing communication skills.
Methods: A cross-sectional study was conducted on trainees (doctors and nurses) and standardized patients who participated in the communication skills training in 2019. A convenience sampling method was applied to collect data using the self-designed questionnaire.
Results: 889 pairs of SPs’ and peers’ feedback were included in this study. Peers and standardized patients did not agree on communication skills by scenarios, p >0.05. By subscales, there was also no agreement between peers’ and standardized patients evaluations of trainees’ communication skills.
Conclusions: This finding supports the continued use of both training methods to help trainees have diverse perspectives in their self-reflection process as healthcare professionals.
Từ khóa
Tài liệu tham khảo
Ratna H. The importance of effective communication in healthcare practice. Harvard Public Health Review. 2019;23:1-6. DOI:10.54111/0001/W4.
Bosse HM, Nickel M, Huwendiek S, Jünger J, Schultz JH, Nikendei C. Peer role-play and standardised patients in communication training: a comparative study on the student perspective on acceptability, realism, and perceived effect. BMC Medical Education. 2010;10(1):1-9. doi: 10.1186/1472-6920-10-27.
Wang EE. Simulation and adult learning. Disease-a-month. 2011;57(11):664-678. doi: 10.1016/j.disamonth.2011.08.017.
Duffy FD, Gordon GH, Whelan G, Cole-Kelly K, Frankel R. Assessing competence in communication and interpersonal skills: the Kalamazoo II report. Academic medicine. 2004;79(6):495-507. doi: 10.1097/00001888-200406000-00002.
Modi JN, Chhatwal J, Gupta P, Singh T. Teaching and assessing communication skills in medical undergraduate training. Indian Pediatrics. 2016;53(6):497-504. doi: 10.1007/s13312-016-0879-z.
Shankar PR, Dwivedi NR. Standardized patient’s views about their role in the teaching-learning process of undergraduate basic science medical students. Journal of clinical and diagnostic research: JCDR. 2016;10(6):JC01. doi: 10.7860/JCDR/2016/18827.7944.
Ramsey PG, Wenrich MD, Carline JD, Inui TS, Larson EB, LoGerfo JP. Use of peer ratings to evaluate physician performance. Jama. 1993;269(13):1655-1660.
Talwalkar JS, Murtha TD, Prozora S, Fortin AH, Morrison LJ, Ellman MS. Assessing advanced communication skills via objective structured clinical examination: a comparison of faculty versus self, peer, and standardized patient assessors. Teaching and Learning in Medicine. 2020;32(3):294-307. doi: 10.1080/10401334.2019.1704763.
Gullo CA, Vu NT. A Simulation Center for continuous professional development in Vietnam-A 21st Century skill approach for patient safety and quality of care. MedEdPublish. 2018;7 https://doi.org/10.15694/mep.2018.0000122.1.
Makoul G. The SEGUE Framework for teaching and assessing communication skills. Patient education and counseling. 2001;45(1):23-34. doi: 10.1016/s0738-3991(01)00136-7.
Sullivan S, Campbell K, Ross JC, et al. Identifying nontechnical skill deficits in trainees through interdisciplinary trauma simulation. Journal of surgical education. 2018;75(4):978-983. doi: 10.1016/j.jsurg.2017.10.007.
Qureshi AA, Zehra T. Simulated patient’s feedback to improve communication skills of clerkship students. BMC Medical Education. 2020;20:1-10. doi: 10.1186/s12909-019-1914-2.
Delvaux N, Merckaert I, Marchal S, et al. Physicians’ communication with a cancer patient and a relative: a randomized study assessing the efficacy of consolidation workshops. Cancer: Interdisciplinary International Journal of the American Cancer Society. 2005;103(11):2397-2411. doi: 10.1002/cncr.21093.
Karabilgin OS, Vatansever K, Caliskan SA, Durak Hİ. Assessing medical student competency in communication in the pre-clinical phase: objective structured video exam and SP exam. Patient education and counseling. 2012;87(3):293-299. https://doi.org/10.1016/j.pec.2011.10.008.
Roter DL, Frankel RM, Hall JA, Sluyter D. The expression of emotion through nonverbal behavior in medical visits: mechanisms and outcomes. Journal of general internal medicine. 2006;21:28-34. doi: 10.1111/j.1525-1497.2006.00306.x.
Ishikawa H, Hashimoto H, Kinoshita M, Fujimori S, Shimizu T, Yano E. Evaluating medical students’ non-verbal communication during the objective structured clinical examination. Medical Education. 2006;40(12):1180-1187. doi: 10.1111/j.1365-2929.2006.02628.x.
Sammaraiee Y, Mistry RD, Lim J, Wittner L, Deepak S, Lim G. Peer-assisted learning: filling the gaps in basic science education for preclinical medical students. Advances in physiology education. 2016;40(3):297-303. doi: 10.1152/advan.00017.2015.
Gunderson A, Mayer D, Tekian A. Breaking the cycle of error: patient safety training. Medical education. 2007;41(5):518-519. doi: 10.1111/j.1365-2929.2007.02746.x.
Oh P-J, Jeon KD, Koh MS. The effects of simulation-based learning using standardized patients in nursing students: A meta-analysis. Nurse education today. 2015;35(5):e6-e15. doi: 10.1016/j.nedt.2015.01.019.
Bachmann C, Barzel A, Roschlaub S, Ehrhardt M, Scherer M. Can a brief two-hour interdisciplinary communication skills training be successful in undergraduate medical education? Patient education and counseling. 2013;93(2):298-305. doi: 10.1016/j.pec.2013.05.019.
Cave J, Washer P, Sampson P, Griffin M, Noble L. Explicitly linking teaching and assessment of communication skills. Medical Teacher. 2007;29(4):317-322. doi: 10.1080/01421590701509654.
công trình này được cấp phép theo Creative Commons Attribution-phi thương mại 4.0 International Giấy phép . p>
Bản quyền (c) 2025 Tạp chí Khoa học Điều dưỡng